Information you submit
When you request a quote, we collect the contact, vehicle, service, location, scheduling and consent information you enter. We use it to prepare and follow up on your quote, schedule service, communicate with you and maintain business records. Optional marketing messages are used only when you separately select that choice.
Website analytics
Our first-party system records a short-lived anonymous session ID, page path, traffic source, campaign tags, device category, page views, and whether a quote was started or submitted. This core measurement is used to operate the website, count visits and understand which marketing sources produce quote requests. It does not recognize a visitor across separate browsing sessions.
With your permission, optional analytics also records a longer-lived anonymous visitor ID, active time, clicks, call or text link taps, and attention to public page sections. If you submit a quote during a session, that session may be linked to the resulting lead.
We do not use this analytics system to record form field contents, keystrokes, precise cursor movement, session-replay video, or raw IP addresses. Detailed click and attention records are removed after 90 days. Higher-level session records may be kept for up to 13 months to compare business trends.
Selecting “Only necessary,” using the controls below, or sending a recognized Global Privacy Control signal keeps optional detailed analytics off. Anonymous session, page-view and quote-conversion totals remain enabled.
Current choice: Optional analytics off Anonymous session and quote totals remain enabled.
How information is used and disclosed
Information is used to operate the website and CRM, respond to customers, improve services, measure marketing, prevent misuse and meet recordkeeping obligations. We do not sell personal information. Service providers that host or operate the website may process information on our behalf under their own security and privacy obligations.
Retention and security
Quote and customer records are retained for as long as reasonably needed for service, communication, accounting, dispute prevention and legal obligations. We use access controls and reasonable safeguards, but no online system can guarantee absolute security.
Your choices and requests
You may turn optional analytics off at any time above. You may also ask what contact information we maintain about you, request a correction or deletion where applicable, or unsubscribe from marketing messages. Reply STOP to an SMS marketing message to unsubscribe from those messages.
Contact
Send privacy questions or requests to gs0autodetailing@gmail.com, or call or text 909-712-7350.
This policy describes the website’s current practices and may be updated as the business or its tools change.